Privacy Policy
Last updated: October 18, 2026
konostudio Privacy Policy
Last Updated: July 16, 2026
Overview
At konostudio, safeguarding your personal information is a responsibility we take seriously. This Privacy Policy describes the types of data we gather, the reasons we gather it, and the measures we take to protect it whenever you browse our website or purchase from our online store. This policy applies to all visitors and customers of konostudio within the United States, and all monetary amounts referenced are stated in USD.
Information We Collect
When you engage with our services, we may collect the following categories of personal information:
- Account & Order Data: Your name, email address, shipping address, billing address, and purchase history, gathered when you register an account, complete a purchase, or update your konostudio profile.
- Payment Data: Handled entirely by our PCI-DSS-compliant payment processor. konostudio never retains full card numbers, security codes, or other sensitive payment authentication details on our systems.
- Usage Data: Your IP address, device type, browser type, and the pages you view — captured automatically through cookies and analytics tools as you navigate our platform.
- Communications: Any messages, inquiries, feedback, or support requests you submit to us through email, contact forms, or other communication channels.
How We Use Your Information
Your information is used solely for the following purposes:
- To process and fulfill your orders, including payment processing, order confirmation, coordinating shipments, and providing delivery updates.
- To answer your customer inquiries, resolve account or order problems, and respond to feedback you submit.
- To deliver transactional and service-related emails — such as order receipts, shipping notifications, and account alerts — that are required for you to use our services.
- To study usage patterns and enhance our website functionality, product selection, and overall customer experience.
- Marketing and promotional emails are sent only when you have expressly opted in to receive them. You can withdraw your consent at any time using the unsubscribe link in every message, or by reaching out to our support team.
Sharing of Information
konostudio does not sell, rent, or trade your personal information to any third party for their own commercial or marketing purposes. We disclose your personal data only to reputable third-party service providers whose services are essential to running our business, and only to the extent necessary for them to carry out their contracted work on our behalf. These providers include:
- PCI-DSS-compliant payment processors that handle secure transaction processing;
- Licensed shipping and delivery carriers that fulfill and deliver your orders;
- Analytics providers, who receive only anonymized, aggregated usage data that cannot be traced back to you as an individual. Every third-party provider we engage is bound by contractual obligations to maintain rigorous data protection standards and is prohibited from using your personal information for any purpose beyond the services they deliver to konostudio.
Your Rights
Depending on where you reside, you hold data protection rights recognized under applicable law:
- CCPA (California residents): You have the right to know what personal data we collect about you, the right to request deletion of your personal data (subject to legal exceptions), and the right to opt out of any sale of your personal data. konostudio does not sell personal information to third parties, as stated in our Sharing of Information section.
- Other U.S. State Privacy Laws: Residents of states with comprehensive consumer privacy statutes may hold comparable rights to access, correct, delete, or obtain a copy of their personal information, and to opt out of certain data processing activities. To exercise any of these rights, contact our support team at support@konostudio.shop. We will verify your identity and respond to your request within 30 days of receipt, in compliance with applicable data protection regulations.
Cookies
Our website uses two categories of cookies:
- Essential Cookies: Necessary for core site functionality, including account login, shopping cart operation, order processing, and secure checkout. These cookies are required for the site to function and cannot be disabled.
- Analytics Cookies: Used to gather anonymized data about how visitors interact with our site, helping us understand usage patterns and improve our services. You may control or disable non-essential (analytics) cookies at any time through your browser's cookie settings. Disabling essential cookies may affect the functionality of our website and your ability to complete purchases.
Changes to This Policy
konostudio may revise this Privacy Policy periodically to reflect updates in our business practices, services, or applicable legal requirements. Should we make material changes to this policy, we will notify you by email (to the address linked to your account) or by posting a prominent notice on our website at least 14 days before those changes take effect. By continuing to use konostudio's services after any revisions to this Privacy Policy become effective, you accept the updated policy. We encourage you to review this policy periodically to remain informed about how we protect your personal information.
Questions? support@konostudio.shop or +1-571-682-4354
Mon – Fri, 9:00 AM – 6:00 PM EST